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Carvalho has steered Fort Worthy of-centered American Airways over the past year with the landscape of generative AI, orchestrating collaboration in between company units and shaping GenAI contracts, method, and governance all through the firm. Below his Management, the copyright has offered GenAI applications to aid customers e book flights and em

In lieu of achieving out to The shopper to fill a satisfaction survey after a invest in, a chatbot can instantly ask The shopper inquiries, which include, rating the product or service, the mail provider, packaging, etcetera. as a way to analyze client behavioral designs and enhance the searching working experience.For instance, Lisetti et al. (201

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